Staff friendly and knowledgeable. Gave me assurance and comfort they were going to give my dog the best care. Price was affordable and my dog was given a free first time check up visit and a free flee treatment.
The most un professional vet tech I’ve ever meet. I tried dropping off my cat for my parents to have growth removed. Everything was supposedly taken care of before I came in paper work wise and our expectations were clear to the staff that we didn’t want extra things added then what had been discussed prior. When signing the paper work it turned out that my parents would have to sign all paper work. Which is fine but again those weren’t the arrangements we had made with the vet office. After 30 minutes of back and forth talk between a very rude and un willing to listen vet tech she grabbed the clip board out of my hands and screamed at me they wouldn’t be doing the surgery for us. I get that the situation was intense but that is the most unprofessional way she could have handled this situation and humiliated me in the waiting area. Sad to say I won’t let anyone from this office touch my beloved pets because if they can’t even handle them selves in a professional manner then they shouldn’t even work in that field.
I was extremely happy with the service, veterinary care, and prices at Pleasant Hill Animal hospital. As a former vet tech, whose sister is a vet, I appreciate the quality of the care my cat received. From a very thorough exam, to solid recommendations for both acute care and wellness care follow up visits, PHAH delivered. The tech handling my cat was careful and caring. And the receptionist worked hard to find a same day appointment for us. She called us back to schedule us for an appointment that had been cancelled. This is a professional animal hospital that's easy to access and has the friendly feel of a small town practice. As a new resident of Pleasant Hill, I'm thrilled to find we have this great community resource and no need to drive further to see a great vet.
We were given incorrect pricing information for a series of vaccinations that we were talked into. The receptionist admitted we were given incorrect information about costs but made no attempt to correct it. As a result, I paid for the first injection that now is worthless. No apology, no attempt to make it right. Would not take any of our pets there again.
I'm confident we will have a long standing relationship with this animal hospital.
One of my cats has been seen several times by the doctors there. They are great with both the animals and their people and take time to explain the nature of the illness and possible treatments. They don't rush to the most expensive option immediately but rather begin with simpler diagnostics and add to those if needed. My most recent experience was purchasing prescription food for my cat. The price was much more reasonable than I have experienced at other veterinary hospitals and I will be purchasing food from them in the future rather than from an online site. All the staff, including the veterinarians, are very welcoming. I'm new to the area and am very pleased to have found veterinarians whom I can trust.
Pleasant Hill Animal Hospital is a US Veterinary Care based in Pleasant Hill, Oregon. Pleasant Hill Animal Hospital is located at 84920 Ridgeway Rd, Pleasant Hill, OR 97455, USA.
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